The Opening Access Services Specialist is a permanent, full-time staff member of the Access & Instruction Team at the College of Charleston Libraries who works primarily at the Access & Instruction Desk in Addlestone Library. Under the direct supervision of the Access Services Manager and direction of the Head of Access Services, this position provides excellent point-of-need access and instruction services to all patrons, in person and virtually. Supports librarians in providing instruction. Demonstrates high proficiency in utilizing the College’s Shared Library Services Platform (SLSP) and resource sharing software. These services include lending and borrowing activity within the state consortium PASCAL, worldwide activity through OCLC, and campus delivery to faculty and staff. Provides training to other staff and student employees in resource sharing. Completes shelving duties as needed. Assists with supervising student employees. This staff member’s primary responsibility is providing point-of-need research assistance and instruction for students at the Access & Instruction Desk and supporting the librarians in providing instruction. In addition, this staff member opens the library Monday – Friday.

High School diploma and related experience is required. Bachelor’s degree and experience working in higher education environment is highly preferred. 2 years of library/information services experience preferred.

Typical work week is Monday – Friday, 7:30AM – 3:30PM. Some evening and weekend hours may be required. Hours are subject to change and may be revised as needed, especially during summers, holidays, and days when classes are not in session. Ability to bend, stoop and lift material up to 30 pounds. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Excellent customer service skills. Technologically proficient with Windows and iOS software operations, scanning technology, resource sharing software and systems, and Microsoft Office programs. Ability to teach others Tier 1 research and technology skills. Ability to prioritize job duties and multitask. Must be flexible, adaptable, and demonstrate enthusiasm for changes in technologies and services. Must demonstrate accuracy and attention to detail, have excellent oral and written communication skills, and have experience leading projects involving clearly defined, time-sensitive outcomes.

The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.