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Job Title: Membership Specialist
Company Name: General Dynamics IT
Location: Home Office, Hom
Position Type: Full Time
Post Date: 05/03/2026
Expire Date: 06/18/2026
Job Categories: Engineering, Information Technology
Job Description
Membership Specialist
The Membership Specialist plays a key role in supporting the integrity and effectiveness of Organ Procurement and Transplantation Network (OPTN) membership processes. This role involves monitoring compliance with OPTN policies and bylaws across transplant centers, organ procurement organizations (OPOs), and laboratories, as well as processing membership applications, maintaining accurate records, and performing data-driven analysis to enhance system quality. The Membership Specialist acts as an essential liaison with members, providing guidance, ensuring regulatory adherence, and supporting the Membership and Professional Standards Committee (MPSC) in their oversight activities.Key Responsibilities The Membership Specialist is responsible for 1. Application ReviewAnalyze membership applications and update requests for completeness, accuracy, and compliance standards.Work with applicants to address deficiencies and ensure necessary documentation is submitted.Prepare application summaries and support committees reviewing membership requests.2. Analysis & ReportingPerform quantitative and qualitative analysis of member performance metrics and trends.Utilize dashboards and other documentation to support MPSC compliance reviews, performance improvement initiatives, and policy enforcement efforts.Identify actionable insights and recommend improvements based on data analysis.3. Stakeholder CommunicationRespond promptly to inquiries from transplant centers, OPOs, and laboratories regarding membership applications, compliance, and policy-related questions.Provide guidance and support to members navigating application and compliance processes.4. Operational SupportSupport MPSC activities, including member performance improvement and compliance reviews.Maintain accurate records of applications, reviews, and membership data within OPTN tracking systems.Collaborate with internal teams and stakeholders to ensure the seamless delivery of membership services. WHAT YOU'LL NEED TO SUCCEEDBachelors degreepreferred in Policy, Business Administration, Healthcare, Customer Service, or a related field.At least one year experience in roles involving policy compliance, operational oversight, healthcare processes, or customer service.Analytical Skills: Strong abilities in critical thinking, problem-solving, and data analysisTechnical Proficiency: Proficiency in Microsoft Office Suite, including SharePoint, Teams, and Excel. Experience in working within data-driven systems or databases is preferred.Communication Skills: Exceptional written and verbal communication skills to effectively liaise with members and stakeholders.Organizational Abilities: Excellent attention to detail, with the ability to manage multiple tasks simultaneously and prioritize effectively.Customer Service experienceMust be able to obtain a Public Trust clearance LOCATION: Remote #GDITFedHealthJobs #GDITHealth GDIT IS YOUR PLACEAt GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Flexibility: Full-flex work week to own your priorities at work and at home Community: Award-winning culture of innovation and a military-friendly workplaceOWN YOUR OPPORTUNITYExplore a career in program management at GDIT and youll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.
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Contact Information
Company Name: General Dynamics IT
Website:https://www.gdit.com/careers/job/b9d1b95bf/membership-specialist/?source=AutoAppend_HBCU
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