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| Company Name: |
General Dynamics IT |
| Location: |
Atlanta, GA |
| Position Type: |
Full Time |
| Post Date: |
05/18/2026 |
| Expire Date: |
06/18/2026 |
| Job Categories: |
Engineering, Information Technology |
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Emergency Operations Center Specialist | Shift Work | Onsite Atlanta
EOC Watch Officer (Full-Time / C shift) CDC Emergency Operations Atlanta, GA Job Description / Overview At GDIT, people are our differentiators. We deliver clarity and capability in the moments that matter most. We are seeking a full-time Emergency Operations Center (EOC) Watch Officer to support the CDCs Division of Emergency Operations (DEO) within the Office of Readiness and Response (ORR), located at the Roybal Campus in Atlanta, GA. This position is C Shift, with regular hours of 11pm 7am, with a 4/3 on/off rotation. The CDC EOC operates 24/7/365 as the agencys front line for emergency communication and coordination. Watch Officers answer and triage hundreds of calls and emails every day from clinicians, international travelers, state and federal partners, and the public ensuring information is routed quickly and accurately. During activations, Watch Officers play a central role in supporting CDC leadership and response teams. This is a mission-critical role at the heart of CDCs operations. It is ideal for candidates seeking impactful part-time work, an entry point into CDC emergency management, or a pathway to future full-time opportunities. How a Watch Officer Will Make an ImpactServe as the initial point of contact for CDCs emergency line, answering and triaging calls and emails across a wide range of public health and emergency topics.Log, route, and escalate inquiries in CDC systems (CDCReady and EOC databases) to ensure leadership and subject matter experts receive timely, accurate information.Support the Federal Duty Officer and incident management staff by preparing shift briefs, monitoring functional mailboxes, and assisting with reports.Provide professional, disciplined communication with callers ranging from worried citizens to senior health officials.Contribute to the continuity of operations through clear shift handoffs, accurate documentation, and situational monitoring.What Youll Need to Succeed Required Education & ExperienceHigh school diploma and 1+ year of customer service, help desk, call center, or emergency operations experience.Strong written and verbal communication skills, with proven ability to follow standard operating procedures.Flexibility to support/provide backup coverage across shifts as needed (7am3pm, 3pm11pm, 11pm7am).PreferredPrior experience in emergency management, 911 dispatch, EMS, military, law enforcement, or federal/state emergency operations.Familiarity with CDC operations or culture, or prior CDC/EOC experience.Bachelors degree or equivalent work experience.Soft Skills & AttributesCommitment to public service and mission impact.Ability to remain calm, professional, and decisive in high-tempo environments.Strong teamwork orientation, valuing clear handoffs and collaboration.Adaptability to support surge operations, schedule changes, and varied call types.Desire to grow in emergency management and build a career in public health.Clearance RequirementAbility to obtain and maintain a CDC Public Trust clearance and CDC badge.Attributes for SuccessReliable, flexible, and eager to contribute in a 24/7 mission environment.Thrives in shift-based operations and enjoys variety no two days are the same.Interested in a high-profile role at the intersection of emergency management and public health.GDIT Is Your PlaceOpportunity to support national and global health security every day.On-site training at CDC EOC before assuming live responsibilities.401K with company matchHealth and wellness options (for eligible employees)Professional growth opportunities including paid education and certificationsPaid vacation and holidays (for eligible employees)
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| Company Name: |
General Dynamics IT |
| Website: | https://www.gdit.com/careers/job/b857259e0/emergency-operations-center-specialist-shift-work-onsite-atlanta/?source=AutoAppend_HBCU |
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