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| Company Name: |
Archer Daniels Midland |
| Location: |
Decatur, IL United States |
| Position Type: |
Full Time |
| Post Date: |
05/18/2026 |
| Expire Date: |
06/17/2026 |
| Job Categories: |
Accounting/Auditing, Legal, Manufacturing and Production, Other / General, Sales, Transportation, Purchasing, Logistics |
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Biofuel Execution Coordinator - Decatur, IL
Biofuel Execution Coordinator - Decatur, IL
ADM Customer Support
This is a full time, exempt position
This successful colleague will be responsible for providing world class customer support to ADM customers. As the Customer Support Team is often the first line of communication with customers, this individual must ensure they represent ADM well by being customer-focused and committed to driving solutions to ensure reliability. It is important that this candidate also maintain positive relationships with cross functional colleagues in Sales, Commercial, Supply Chain, Quality & Technical, Transportation, etc. There is opportunity for career growth within this group as the Customer Support Team is committed to improving processes and driving efficiencies.
Responsibilities - Create excellent relationships with customers and be responsive to their needs
- Obtain strong working knowledge of ADM products and systems
- Review contract and pricing specifics, entering detail into ADM systems in a timely fashion.
- Process customer orders, inquiries, and properly route complaints
- Work closely with internal and external colleagues to account for accurate tax detail, confirm on time delivery, and generate/distribute accurate documentation
- Assist with managing inventory levels at the plants and terminals, determining transportation needs, storage requirements and production.
- Assist with the distribution/logistics for trucks, rail, barges and vessels.
- Assist with accounts receivable efforts
- Review various reports to confirm proper contract application, proper invoicing, etc.
- Prepare general business correspondence
- Coordinate other functions as needed
Skills and Qualifications- A service-oriented focus on both internal and external customers
- Strong written and verbal communication skills
- Ability to collaborate in a team-oriented environment
- A positive customer centric disposition
- Proficiency in Microsoft Excel, Word and Outlook
- The ability to learn web-based and other computer applications as needed
- Excellent keyboarding skills
- Bachelor’s degree or previous Customer Support experience is preferred
- Experience using internal systems (i.e. – contract, order, inventory and accounts receivable computer systems) is preferred
- Decision-making abilities
- Multitasking and the Ability to adapt to a constantly changing environment
- Attention to detail
Physical requirements include:- Sitting for prolonged periods of time, operating a keyboard, standing, filing, bending, kneeling and effectively working on the telephone.
Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:109145BR
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| Company Name: |
Archer Daniels Midland |
| Website: | https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=25416&siteid=5998&jobid=3368272&codes=HBCU# |
Company Description:
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With
industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a
commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and
tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural
origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us
unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the
idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.
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